Manager, The Phil and Eli Taylor Performance Academy for Young Artists

The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The Glenn Gould School and The Phil & Eli Taylor Performance Academy for Young Artists, regularly perform on major international stages.

The RCM is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit  for more information.

The Manager, The Phil and Eli Taylor Performance Academy for Young Artists is responsible for the school’s management and administration. Reporting to the Assistant Director, the role provides administrative support and is responsible for coordinating various school and student bookings and maintaining online platforms. The Manager is a primary collaborator with several internal departments. In addition to this, they ensure that all required communications are distributed and collected from students, parents, faculty, and enquiries are responded to in a timely manner.

• Manage front desk and Academy email; first point of contact for internal and external inquiries and updates.
• Liaise with faculty and internal departments for weekly schedule and setup requirements.
• Update content and assist faculty for online learning platform (Moodle).
• Process and track contractor invoices and POS transactions.
• Collect student information and work with internal departments to maintain Academy accounts and rosters, supporting safety processes.
• Collect and maintain attendance records, notify students/families/faculty as needed, supporting safety processes.
• Collect and track class marks; prepare and enter grades into the Student Information System.
• Create event programs in coordination with faculty and staff.
• Attend all Academy events, providing on-site support as needed.
• Attend outreach engagements when staff facilitation is necessary.
• Provide audition and jury support.
• Maintain content for Taylor Academy sections of the website.
• Assist in overall marketing plan for each year, including promotion, recruitment, outreach, and alumni engagement; collaborate on social media content.
• Review and distribute all Academy concert recordings.
• Maintain archival records and histories.
• Hire musicians for internal concerts and events as needed.
• Support staff and faculty in program delivery.
• Perform other administrative duties, as required.

• Completion of a post-secondary education in a related field with at least 3 years of administration experience preferably in an arts or academic setting, or an equivalent combination of education, training and experience.
• Highly organized and detail-oriented, effectively manages competing priorities and deadlines.
• Reliable and consistent time management.
• Exceptional communication skills (verbal & written) with internal and external stakeholders at all levels demonstrating tact and diplomacy at all times.
• High degree of initiative and the ability to proactively solve problems.
• Ability to work independently and in a team environment.
• Proficiency in Microsoft Excel, Word, and Outlook. Familiarity with databases.
• $60,000 per annum

• Office environment with school-aligned office hours (Tuesday-Saturday) with attendance at events outside of regular working hours. During the school year, the Academy team must be present on Fridays from 12pm - 9pm, and Saturdays from 8:30am - 4:30pm.
• This role works on site throughout the school year, especially Fridays and Saturdays, with hybrid work arrangement available where operations and programming permit.
• Extended periods of sitting and computer use.
• Works with confidential issues and data including minors.
• A valid Vulnerable Sector Screening Check (VSC) is a required condition of employment.
• The role does not include direct reports.
• This opportunity is for an existing vacancy.
• AI Disclosure: AI is not being used to screen, assess, or select applicants.

The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted.

The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Human Rights, Inclusion and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.