Community Enablement Specialist, Video; Askuity division

Position: Community Enablement Specialist, Video (Askuity division)

Pay Range: $60,000 - $80,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance;
Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview

Askuity is a Toronto-based retail analytics software company operating as an innovative division within The Home Depot (THD). Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.

The Community Enablement Specialist will plan, develop, and produce scalable content that drives awareness and usage of the Supplier Analytics Program, with a strong focus on video production and editing. The Community Enablement Specialist will drive collaboration between Merchandising and suppliers by communicating the value of the Program’s tools and services to multiple audiences. The role will also measure the success of implemented content and make continuous improvements to optimize the user experience.

If you are creative, collaborative, possess outstanding communication skills, and have hands-on experience producing and editing high-quality video content from concept through final delivery, we want to hear from you.

Key Responsibilities

• Develop scalable, impactful content that drives awareness and usage of the Supplier Analytics Program.
• Plan and strategize content by researching audience needs, defining goals, and developing content plans aligned with strategic priorities and goals.
• Create, edit, and deliver engaging, easy-to-understand video content, including promotional, how-to, training, and educational videos, that clearly communicates the value and functionality of the Supplier Analytics Program.
• Manage video post-production from raw footage through final delivery, including editing, sequencing, audio, graphics, motion graphics, captions, and other visual elements that support clear and engaging storytelling.
• Translate complex analytics, product features, and business concepts into concise video narratives and visual stories that are accessible to different audiences.

Collaborate cross-functionally to optimize content strategy

• Partner with Customer Success and other internal teams to plan, build, and execute campaigns and content initiatives that align with merchant expectations, reduce support tickets, and promote analytics best practices.
• Collaborate with subject matter experts and stakeholders to develop video concepts, scripts, storyboards, and other content that supports program priorities and audience needs.
• Track content performance, analyze trends, and recommend improvements to enhance the effectiveness, reach, and clarity of content across the Supplier Analytics Program.

Competencies

• Communicates Effectively
• Collaborates
• Plans and Aligns
• Balances Stakeholders
• Action Oriented
• Drives Results

Skills

• Video editing and post-production
• Video production and visual storytelling
• Interpersonal and communication skills
• Project management
• Time management
• Problem solving

Direct Manager

• Senior Manager, Community Enablement

Travel Requirements

• Less than 5% of time. May be required for on-site video shoots.

Physical Requirements

• Extended sitting
• Re…