Quality Lead Software & System Design

Location:

Toronto, Ontario, Canada (Hybrid)

• Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable, and that employees are trained to the required level of competence.
• Ensure the discipline is organized so that it can meet its quality commitments, providing problem‑solving support where necessary.
• Ensure proper implementation of procedures and policies to verify discipline‑specific processes and integrate them into bids, projects and products.
• Collect and consolidate any questions raised about the profession by Quality Assurance Managers and Customers, addressing these issues transversally.
• Ensure that the discipline transformation plan addresses key quality issues and effectively delivers the expected results.
• Identify trends and alerts relative to identified structural problems, such as application of procedures, maturity of the organization, correlation with other sources of information.
• Ensure that critical action plans are implemented in a timely manner, assess their efficiency, and issue an alert in the event of any discrepancy.
• Analyse root causes, ensure corrective measures are included in performance plans, and capitalize on feedback from the teams concerned.
• Ensure that the customer's concerns and expectations are understood and effectively managed.

• 10 years engineering/quality assurance in the railway industry or comparable experience in another industry.
• +5 years of experience in root cause analysis, corrective action implementation, failure investigation, and reporting.
• +5 years of experience as a Quality Assurance Manager (QAM).
• B.S. in Software/Electrical/Mechanical Engineering or equivalent.
• Process improvement training or background (Six Sigma, DMAIC, …).
• Good working knowledge of: CENELEC standards, Quality Management Systems, Project Lifecycle and Deployment, Product Lifecycle, ISO
  9001, ISO
  27001.

• Six Sigma Black or Green Belt.
• Lead Auditor qualification in ISO
  9001 and ISO
  27001.
• Communication & training skills.

Total Compensation Range (Base Salary + Annual Incentive plan): $104,840 – $134,623

• Health, Dental and Vision plans – 100% of premiums are company‑paid.
• Retirement Savings Plan with company contribution and match, without vesting period.
• Company‑paid holidays: 3weeks of vacation, holiday closures, personal emergency leave days and sick days.
• Maternity/Parental/Adoption top‑up pay.
• Annual Incentive plan.
• Life Insurance, Short‑Term Disability and Employee Assistance Plan.

We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and worldview. We are proud to be an equal opportunity employer.