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Director of Customer Hardware Engineering
Job Description & How to Apply Below
- At Tenstorrent, we are building open, scalable compute for real AI workloads. As Director of Customer Engineering, you own the technical relationship with strategic customers and FAEs, turning their silicon needs into precise requirements for our hardware and software teams. You connect customer architectures to Tenstorrent platforms so their models run efficiently on our silicon
- You connect customer architectures to Tenstorrent platforms so their models run efficiently on our silicon
- Own technical customer relationships and convert high-level asks into concrete engineering specifications
- Coordinate with hardware and software leads on customer-specific NEO silicon configurations
- Oversee RTL changes and NEO customization required to meet each customer’s requirements
- Drive tight collaboration between customer silicon teams and internal DV for reliable delivery
- What You Will learn:
- How to scale technical customer success for custom AI silicon at state of art
- End-to-end advanced chip design workflows for large customer programs
- How open-source AI software stacks integrate with Tenstorrent hardware in production settings
- Ways to influence product roadmaps directly from real customer workloads and feedback
- Clear communicator who aligns customers, FAEs, and internal teams around shared technical goals
- Systems thinker who understands how RTL choices affect software, performance, and customer solutions
- Strong background across RTL, verification, and physical design for custom silicon programs
- Experienced leader of customer-facing technical teams and Field Application Engineering organizations
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