Customer Growth Coordinator
Listed on 2026-01-01
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Entertainment & Gaming
Event Manager / Planner -
Marketing / Advertising / PR
Event Manager / Planner
THE POSITION
Our roster has an opening with your name on it
Fan Duel is looking for a Customer Growth Coordinator to join the Casino Growth Marketing team and help bring our promotional and CRM strategy to life. In this role, you’ll support the execution of customer-facing
campaigns that drive acquisition and retention, while gaining hands-on experience across the full customer marketing lifecycle. This is an exciting opportunity to join a fast-growing team and learn how the business operates at a world class gaming company.
In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.
THE GAME PLANEveryone on our team has a part to play
- Support the end-to-end execution of Casino promotions, including setup, testing, QA, publishing, fulfillment, customer communications, and in-app merchandising
- Assist with CRM campaign execution across the team, helping coordinate messaging, offers, and customer journeys across multiple touchpoints
- Help track and organize promotional performance data, supporting reporting and insights that inform future campaigns
- Collaborate with cross-functional partners in Marketing, Commercial, Product, Analytics, and Customer Service to help deliver campaigns and improve the customer experience
- Contribute to improving internal processes and ways of working to help the team deliver promotions efficiently and at scale
- Act as a strong team player who is eager to learn the customer journey and share observations, feedback, and ideas with the broader team
- 6-12 months of work or internship experience in a marketing environment
- Bachelor’s degree in business or marketing preferred
- A strong communicator who enjoys collaborating with different teams and stakeholders
- Organized with strong attention to detail and the ability to manage multiple tasks at once
- Comfortable working with numbers and data, with an interest in learning how performance and KPIs are tracked
- A quick learner who is curious, proactive, and excited to build new skills in growth marketing and CRM
- A positive, team-first mindset - someone who’s excited to join a growing team and contribute wherever needed
- Creative thinker and problem solver who enjoys improving processes and finding better ways to work
- Comfortable working in a fast-paced environment and adapting to changing priorities
- Willingness to occasionally work flexible hours, including some evenings or weekends around sporting calendars
- Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.
Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including:
America’s #1 Sports book, Fan Duel Sports book; its leading iGaming platform, Fan Duel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, Fan Duel Racing; and its daily fantasy sports product.
In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television network and Fan Duel TV+, its leading direct-to-consumer OTT platform. Fan Duel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
Fan Duel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).
PLAYER BENEFITSWe treat our team right
This role may offer the following benefits: extended medical, vision, and dental coverage; life insurance; disability insurance; a retirement program with employer contributions; among other employee benefits. This role may also be eligible for…
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