Job Description & How to Apply Below
Betting Jobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a VIP Account Manager to join their team based in Toronto
.
- Manage a portfolio of VIP and high-value players.
- Build strong, long-term relationships through personalized communication.
- Provide tailored promotions, bonuses, and offers based on player behaviour.
- Monitor player activity, analyse trends, and identify upsell / cross-sell opportunities.
- Reactivate dormant VIP players and maximize retention.
- Act as the main point of contact for VIP customers, handling requests and escalations.
- Collaborate closely with Marketing, Payments, and Customer Support teams.
- Ensure compliance with company policies and responsible gaming standards.
- Maintain accurate records and internal reporting.
- Proven experience in iGaming, online casino, or social casino environment.
- Previous experience as a VIP Account Manager, VIP Host, or similar role.
- Strong understanding of player retention, segmentation, and lifecycle management.
- Excellent communication skills in English (spoken and written).
- Customer-focused mindset with strong relationship-building skills.
- Analytical thinking and ability to interpret player data.
- Highly organized, proactive, and results-driven.
- Comfortable working in a fast-paced environment.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×