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Job Description & How to Apply Below
This role emphasizes managing player interactions and enhancing gaming revenue through personalized service. You will handle queries, conduct VIP events, and push recent game offerings, ensuring an unparalleled experience that meets each player's needs.
Key Responsibilities:
• Develop relationships with high-value players for revenue growth
• Execute key sales KPIs and manage VIP accounts
• Monitor player behaviors and respond to their needs
• Coordinate hospitality events and maintain communication
• Ensure compliance with regulations and manage risks
Requirements:
• 1–2 years of gaming experience in online or casino settings
• Minimum 1 year in a sales-related role
• Proven customer service or account management experience
• Strong Excel and communication skills
• Passion for sports and casino gaming
Deliver tailored, industry-leading service while enhancing player loyalty at PENN Entertainment.
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