Senior Manager,Concerts & Events Job Toronto area,Ontario Canada,Entertainment & Gaming

Are you interested in impacting the Toronto Blue Jays' fan experience at Rogers Centre? Here's your chance.

The Toronto Blue Jays are looking for a Sr. Manager, Concerts & Events.

As a member of the Concerts & Events Fan Experience Department at the Toronto Blue Jays Baseball Club & Rogers Centre, this full-time position is responsible for leading the planning, operational oversight, and execution of concerts, concert promotions, ticketed VIP package experiences, non-baseball events, galas, private events, and specialty game-day events at Rogers Centre. If you have high attention to detail, enjoy working across collaborative teams, influencing, and shaping the vision for large-scale events and are an events and baseball afficionado – this may be the position for you.

Reporting directly to the Director, Concerts & Events, this role serves as a senior operational leader within the department with a focus on concert ownership, overseeing event portfolios, supporting team development, and ensuring seamless execution across all event experiences while continuing to elevate and improve the event business and fan experience each season.

RESPONSIBILITIES:

Lead and oversee the planning and execution of concerts, concert promotions, ticketed VIP package experiences, non-baseball events, galas, private events, and specialty game-day events at Rogers Centre while liaising with internal departments to ensure seamless execution and memorable fan experiences

Lead and support concert advancing, venue operations, promoter relations, VIP experiences, activations, and event logistics while ensuring alignment across internal departments and external stakeholders

Liaise with promoter to lead and support internal and external communication and marketing teams with concert and event announcements, promotions and event-related initiatives while ensuring operational and brand alignment

Work directly with internal ticketing team and Ticketmaster to ensure concert/event ticket builds are accurate, ticket on sales run smoothly and concerts and events are sold out to maximize revenue

Oversee and support execution from load-in to load-out for concerts and major events including, but not limited to, venue walkthroughs, artist and promoter relations, credentialing, activation logistics, artist gifting, parking, catering, and operational coordination

Build and maintain strong working relationships with promoters, vendors, partners, and internal stakeholders while contributing to a collaborative and team-oriented culture across all event operations

Work collaboratively with internal departments including Security, Facilities, Ballpark Set-up, Field Operations, Ballpark Experience & Operations, Technical Production, IT, Merchandise, Fan Services, F&B, and Engineering to ensure operational readiness and successful event delivery

Provide operational oversight and leadership support across all event portfolios, including staffing allocation, prioritization, resource planning, and cross-functional coordination

Act as the primary operational lead for concerts and major events while supporting problem-solving and decision-making across active event portfolios

Assist with on-field ceremonies and activation aspects of speciality game day entertainment, pregame, in-game and promotions elements associated for baseball when required

Assist in any Club needs from planning, logistic movement and operations to ensure seamless transition between baseball/concerts seasons and renovations

Partner with the Director, Concerts & Events and Director, Hospitality & Events on departmental planning, operational strategy, business growth opportunities, budgeting, and process improvements

Mentor and support event team members while fostering development opportunities and maintaining strong collaboration across the department

SKILLS &

QUALIFICATIONS:

5+ years of progressive event and venue management experience including experience leading large-scale concerts and event…

Senior Manager, Concerts & Events