VIP Host - RBC Amphitheatre

VIP Host - RBC Amphitheatre page is loaded## VIP Host - RBC Amphitheatre locations:
Toronto, ON, CAtime type:
Part time posted on:
Posted Todayjob requisition :
JR-88614

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

For additional information, visit .
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* Position Overview:

** RBC Amphitheater is seeking a VIP Host to join the Premium team. This is an engaging position that requires the host to ensure a positive client experience. The VIP Host will observe and interact with guests to maintain close contact and actively seek feedback regarding the guest experience. This role focuses on relationship building. The VIP Host will meet guest expectations proactively, promptly, professionally, with a genuine care to attention and detail while projecting truly nurturing and warm hospitality.

The VIP Host team member will be located throughout all our VIP areas within the Amphitheater and will be required to assist with questions, issues, or complaints.
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* Key Responsibilities:

*** Assist in all aspects of the VIP Premium Services operation – wristbands, credentials, manage reservations, in the various premium spaces and box seats
* Ability to build and maintain strong relationships with clients and repeat guests
* Greet and welcome guests as they enter the VIP entrances, ensuring a warm and professional first impression
* Answer questions, anticipate guest needs, escort guests to their seats, and assist with any other concerns that may arise throughout the evening
* Be a point of contact for various premium locations including VIP Boxes to ensure guest satisfaction
* Strong conflict resolution skills
* Refer unresolved customer grievances to reporting manager or designated departments for further investigation
* Coordinate with management and other departments to prepare VIP areas and services
* Be knowledgeable of venue policies, safety protocols, and event details
* Other tasks as assigned by the VIP Premium Hospitality Manager
** Required Skills &

Qualifications:

*** Smart Serve is required
* Excellent interpersonal and communication skills
* Professional appearance and demeanour
* Upbeat, positive personality
* Ability to thrive, multitask and remain calm in a fast-paced environment
* Flexible schedule including evenings, weekends and holidays
* A passionate sense of teamwork and collaborative approach
* Position requires constant walking, being on your feet and mental endurance
* Must be willing and able to work in various weather conditions, including rain and heat
* Hospitality experience preferred

Job Posting Compensation Range/Rate: $19 per hour
** EQUAL EMPLOYMENT OPPORTUNITY
** We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the…