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Job Description & How to Apply Below
Engage with VIP clientele as an Account Manager, focusing on enhancing satisfaction and loyalty. Manage promotions, drive KPIs, and develop strategies for high-value players in Ontario.
This role involves overseeing a VIP program dedicated to delivering exceptional experiences for premium customers in the Sports book and Casino areas. You'll liaise with various departments and lead marketing initiatives while being accountable for budget management and reporting on success metrics. Drive teamwork with the internal operations of the VIP sector to launch effective new offerings.
Key Responsibilities:
• Lead VIP campaigns and ensure partner satisfaction
• Analyze data to prioritize strategic initiatives
• Collaborate for seamless player engagement
• Manage and report on performance goals and KPIs
• Suggest enhancements for the VIP rewards program
Requirements:
• Minimum of 2 years in customer service or sales roles
• Strong analytical and planning skills are critical
• Prior experience in online gaming preferred
• Exceptional communication proficiency
• Availability for travel and non-traditional hours
Enhance the VIP experience by strategically managing relationships and programs within Ontario's gaming landscape.
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