Event Staff - RBC Amphitheatre

Overview

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world, promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. Live Nation Media & Sponsorship connects more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favorite band play a triple encore? We do, and we want you to join us as part of the Event Staff at RBC Amphitheatre, where our staff are our crew members and have the unique chance to create an exceptional fan experience.

• Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats, and examine tickets for entry to various seat levels around the venue during the event.
• Assist with keeping the venue safe, clean and presentable to the guest.
• Resolve guest complaints or problems; examine tickets or passes to verify authenticity.
• Provide assistance to guests with special needs, such as helping with seat accommodations.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• May assist in verifying staff credentials to generally restricted areas.
• Assist patrons by giving directions inside or outside the venue.
• Ensure guests are safely enjoying the show.
• May help at informational kiosks or displays around the venue.
• Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue.
• Other duties as assigned.

• High School Diploma or equivalent preferred.
• Experience in a guest service role strongly preferred.
• Excellent verbal, written and interpersonal communication skills.
• Acute sense of judgment, tact and diplomacy.
• Position requires constant walking, climbing stairs and occasional sitting.
• Able to work outdoors (rain or shine), among crowds and in a loud environment.
• A passion for live events.
• All crew members must be 18 years of age or older.

Job Posting Compensation Range/Rate: $18 per hour.