Player Services Specialist

Join Woodbine Entertainment as a Player Services Specialist, delivering high-quality customer experiences. Engage guests with friendly assistance in wagering and racing programs.

This position requires a energetic individual ready to enhance the customer experience at Woodbine Entertainment. You will welcome and assist customers, educating them on betting methods and available services. Ensuring a vibrant atmosphere, you will also manage promotional items and facilitate interactions during racing events.

• Provide courteous service to customers and answer inquiries
• Offer guidance on wagering and self-service machine use
• Sell racing programs and manage promotional items
• Reconcile sales and track product performance
• Support first-level service on wagering equipment

• Energetic with strong interpersonal skills
• Effective communicator under pressure
• Able to work professionally in diverse settings
• Knowledge of horse racing is an asset
• Positive team attitude and work ethic

Utilize your skills to maximize customer satisfaction and enrich the entertainment experience at Woodbine Entertainment.