Event Staff - RBC Amphitheatre Job Toronto area,Ontario Canada,Entertainment & Gaming

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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Position Overview:

Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Event Staff at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience.

Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive “can-do” attitude …rain or shine
-the show must go on!

Job Functions:

Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event

Assist with keeping the venue safe, clean and presentable to the guest

Resolve guest complaints or problems

Examine tickets or passes to verify authenticity

Provide assistance to with guests with special needs, such as helping with seat accommodations

Guide guests to exits or provide other instructions or assistance in case of emergency

May assist in verifying staff credentials to generally restricted areas

Assist patrons by giving directions places inside or outside the venue

Ensure guests are safely enjoying the show

May help at informational kiosks or displays around the venue

Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue

Other duties as assigned

Qualifications:

High School Diploma or equivalent preferred

Experience in a guest service role, strongly preferred

Excellent verbal, written and interpersonal communication skills

Acute sense of judgment, tact and diplomacy

Position requires constant walking, climbing stairs and occasional sitting

Able to work outdoors (rain or shine), among crowds and in a loud environment

A passion for live events!

All crew members must be 18 years of age or older.

Job Posting Compensation Range/Rate: $18 per hour.