VIP Manager at iGaming Brand

Position: VIP Manager Role at iGaming Brand
Become a VIP Manager with a premier online crypto casino in Toronto. Lead the development of a VIP team and deliver outstanding service to high-value players in this hybrid role.

Betting Jobs is supporting the expansion of a well-known iGaming group seeking experienced VIP Hosts. This position focuses on relationship management with a portfolio of VIP players, providing exceptional personal service, and monitoring player engagements. You'll utilize CRM tools and work closely with multiple teams to address player issues and preferences effectively.

Key Responsibilities:

• Own relationships with assigned VIP players

• Craft tailored offers and recognize player milestones

• Advocate for VIP interests with various teams

• Track player activity and reactivate lapsed players

• Guide players through promotions and benefits

Requirements:

• 2+ years of VIP experience in iGaming or casinos

• Strong verbal and written communication skills

• Proficiency in CRM systems and player analytics

• Judicious handling of sensitive player information

• Willingness to work flexible hours for events

Elevate your career managing VIP experiences in the thriving Toronto gaming scene.
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