Experienced VIP Host

Position: Experienced VIP Host Needed
Become a driving force in player engagement as an Experienced VIP Host with Penn Interactive. Blend your expertise in gaming and sales to foster relationships and maximize revenue.

This role demands a skilled professional who can manage player interactions across various platforms, executing KPIs and ensuring top-tier experiences. You will utilize data insights to personalize each player's service, while also staying compliant with all regulations. Your background in gaming or concierge service will be highly valued as you elevate VIP relations.

Key Responsibilities:

• Cultivate relationships with high-value players to generate revenue

• Achieve assigned VIP sales KPIs through strategic engagement

• Handle player inquiries and manage hospitality events

• Utilize tracking screens to enhance customer interaction

• Ensure compliance and address customer challenges professionally

Requirements:

• 1-2 years gaming experience at casinos or online

• At least 1 year in a sales or luxury service role

• Proven ability in customer service and account management

• Strong computer skills, especially in Excel

• Must qualify for gaming licenses and local regulations

Bring your passion for sports and gaming to create unforgettable experiences as a VIP Host.
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