VIP Host at PENN Entertainment

Elevate the gaming experience as a VIP Host with PENN Entertainment. Foster relationships with high-value players, managing their needs to enhance revenue and satisfaction.

In this role, you will be responsible for generating new business revenue through effective relationship management with VIP players. With a background in gaming and sales, your expertise will guide interactions, ensuring top-tier hospitality and service. You will monitor player behavior, execute key sales benchmarks, and handle all aspects of player relations effectively.

Key Responsibilities:

• Develop and maintain VIP relationships through tailored communications

• Execute assigned VIP sales KPIs consistently

• Analyze daily reports to inform business decisions

• Manage hospitality events for VIPs and top players

• Ensure compliance with regulations and business strategy

Requirements:

• 1-2 years gaming experience, online or in-person

• 1 year in a sales-focused role

• Strong customer service and account management skills

• Proficient in Excel and communication

• Must have passion for sports and casino gaming

Utilize your expertise in customer engagement and sales to significantly impact our high-value player experiences.
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