Theatre Attendant

TO Live

Toronto, Canada

TO Live is currently seeking Theatre Attendant to join us for our diverse lineup of shows and other activities who will work cross-venue at all three of our venues downtown and in North York.

These are seasonal part-time positions for outgoing customer service oriented team players that thrive in a fast paced, diverse theatre environment.

These positions work a varied schedule including weekdays, weekday evenings and weekends. Candidates must have a flexible schedule and be available to work any of the above. Weekday matinee shifts are mandatory. This is a unionized position; successful candidates will be required to join IATSE Local B-173.

• Direct patrons to seats and theatre amenities. Escort patrons requiring assistance.
• Program distribution.
• Scanning tickets.
• Communicating patron concerns to house management in a timely fashion.
• All aspects of customer service.
• Acting as a sales and marketing ambassador to incoming audiences.
• Remain alert to identify any issue/problem in audience such as noise or other inappropriate behaviour such as disturbing other patrons or the show, or any emergency, such as sudden apparent illness.

• A commitment to superior customer service.
• An outgoing personality, strong communication skills and an enjoyment interacting with people.
• An interest in promoting upcoming TO Live shows and events.
• The ideal candidate is able to be on his or her feet for at least 90 minutes and canlift up to 40 pounds.
• Prior theatre experience is considered an asset.

• Flexibility in hours includes occasional work on days, nights and weekends as required.
• Loud noise during some performances and events.
• Ability to move freely and quickly.
• Lack of natural light in workplace.
• Travel between TO Live venues as required.

TO Live is one of Canada’s largest multi-arts organizations, operating three iconic venues:
Meridian Hall, the St. Lawrence Centre for the Arts and Meridian Arts Centre. In addition, TO Live presents a full range of performing arts, theatrical and concert events at these venues in both downtown and uptown Toronto. With these two hubs of creativity and content creation, TO Live has a unique place and perspective to activate creative spaces by inspiring local and international artists, connect audiences and to be the nexus for new ideas, elevate artistic potential, and be the catalyst for creative expression that is reflective of Toronto’s diversity.

Together with the Toronto Public Service’s (TPS) initiatives, which TO Lives follows and adheres to, TO Live encourages applications from Indigenous peoples, racialized persons/persons of colour, persons with disabilities, women, LGBTQ2S persons, and others who may contribute to fostering innovative ideas and solutions.

We ask that you complete the questions provided as part of the online application to assist us in ensuring our recruitment process and programs are equitable and accessible. Your responses are voluntary and the information that you provide is strictly confidential.

We are committed to inclusive, barrier-free recruitment and selection processes and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.

Our recruitment process does not involve the use of artificial intelligence tools. All final hiring decisions are made by human reviewers.