Technical Writer (Fixed-Term Contract

Position: Technical Writer (Fixed-Term Contract)
Porter Airlines is seeking an experienced Technical Writer to join the Inflight Services team on a 6-month fixed-term contract. In this role, you will lead the revamp and consolidation of the Flight Attendant Manual (FAM) — a regulatory document that is central to our Aircraft Operating Certificate (AOC) consolidation. You will work independently with minimal direction, applying your aviation documentation expertise to produce a manual that meets Transport Canada standards and reflects our operational requirements across both the Dash 8 and Embraer E195-E2 fleets.
This is a high-impact, deadline-driven engagement position. The successful candidate will be comfortable navigating regulatory frameworks, working closely with subject matter experts across the organization, and producing polished, compliance-ready documentation on a tight timeline. Given the candidate's profile, there is also potential to contribute to IT-adjacent Inflight and Flight Operations projects as capacity allows.
Behavioural Competencies     Concern for Safety:  Identifying hazardous or potentially hazardous situations and taking appropriate action to maintain a safe environment for self and others.

Teamwork:  Working collaboratively with others to achieve organizational goals.

Passenger/Customer Service:  Providing service excellence to internal and/or external customers (passengers).

Initiative:  Dealing with situations and issues proactively and persistently, seizing opportunities that arise.

Results Focus:  Focusing efforts on achieving high quality results consistent with the organization’s standards.

Fostering Communication:  Listening and communicating openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.

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