Customer-focused Service Advisor Role

Join Scarboro Mazda as a Service Advisor and play a crucial role in delivering exceptional service in Scarborough, Ontario. This position involves guiding customers through maintenance and repair processes.

At Scarboro Mazda, the Service Advisor is essential for fostering long-lasting customer relationships. You'll provide personalized service by accurately assessing vehicles' needs and ensuring customer satisfaction through effective communication. A keen eye for detail and a commitment to service excellence are essential for success.

Key Responsibilities:

• Address customer inquiries and needs promptly

• Schedule regular maintenance and service appointments

• Document vehicle issues accurately on repair orders

• Keep customers informed about service progress

• Ensure a tidy and professional workspace at all times

Requirements:

• High School Diploma or equivalent

• Strong interpersonal and listening skills

• Problem-solving and critical thinking abilities

• Organized and detail-oriented approach

• Flexible availability for shifts

Elevate your career with Scarboro Mazda by providing outstanding service and building customer loyalty.
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