MLSE Live Events Team Supervisor

Drive customer satisfaction at MLSE as a Live Events Team Supervisor. Manage the execution of exciting events at Scotiabank Arena while leading dedicated teams.

Become an integral part of the Live Events team at Maple Leaf Sports & Entertainment Partnership. In this role, you will oversee event day staff, ensuring smooth event operations and effective communication. Utilize your experience to maintain quality service and a focus on client satisfaction in a fast-paced setting.

Key Responsibilities:

• Manage and lead event staff efficiently

• Ensure smooth interactions with clients on event days

• Conduct briefings and provide operational support

• Handle service issues and inquiries with professionalism

• Document concerns and incidents for appropriate follow-up

Requirements:

• Must be available for various shifts and longer hours

• Supervisory experience, ideally in event management

• Excellent communication and organizational abilities

• Capable of multitasking under pressure

• Awareness of safety compliance practices

Play a vital role in shaping the MLSE experience by leading event teams and ensuring operational excellence.
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