Big Viking Games in Toronto is seeking a VIP Player Services Lead to own the experience of our most valued players. This is a hands-on, player-first role blending VIP relationship management, retention strategy, and cross-functional collaboration.
The role requires proactive leadership and a bias for improving service quality in a hybrid Toronto office. You will mentor the team, shape support workflows, and partner with Product, Live Ops, Engineering, Marketing to enhance retention,
This is a strong position to take on the VIP Player Experience Lead role at Big Viking Games.
This posting is for the VIP Player Experience Lead role at Big Viking Games, based in Toronto, ON, Canada.
We are looking to fill the VIP Player Experience Lead position at Big Viking Games in Toronto, ON, Canada.
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