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Ticket Operations Coordinator

Job in Toronto, Ontario, C6A, Canada
Listing for: Maple Leaf Sports & Entertainment Partnership
Full Time position
Listed on 2026-11-04
Job specializations:
  • Entertainment & Gaming
    Event Management & Planning, Event Staff/ Venue Crew
Job Description & How to Apply Below
Coordinate ticket operations for MLSE sports events, using inventory management and event administration across multiple venues and partner programs.
This coordinator administers ticketed events for MLSE, with focus on Host Sports and external partners. The work includes Ticketmaster coordination, event builds, ticket delivery, reporting, and troubleshooting. You will support internal teams, promoters, and assigned events across changing operational requirements.

Key Responsibilities:

Administer ticketed sports events across MLSE venues
Build events with pricing, barcoding, and mobile ticket management
Manage inventory, fulfillment, presales, onsales, and settlements
Troubleshoot replacements, scanning issues, refunds, and ticketing requests
Provide event reporting and shared inbox coverage
Requirements:
Previous ticket operations and administration experience
Knowledge of Ticketmaster Host, Archtics, and TM1 systems
Excellent administrative, computer, communication, and interpersonal skills
Reliable time management for time-sensitive deadlines
Availability for evenings, weekends, and some holidays
Apply ticketing expertise, technical problem-solving, and accurate administration to support MLSE events, partners, and exceptional fan service.
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