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Manager, Credit Control Effectiveness - Credit Risk Strategy, Canadian Banking

Job in Toronto, Ontario, C6A, Canada
Listing for: Scotiabank
Full Time position
Listed on 2026-01-01
Job specializations:
  • Finance & Banking
    Risk Manager/Analyst, Financial Compliance
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Title:

Manager, Credit Control Effectiveness - Credit Risk Strategy, Canadian Banking

Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose

Contributes to the overall success of Canadian Commercial Bank. Reporting to the Senior Manager, Credit Control Effectiveness, the Manager, Credit Control Effectiveness supports the Commercial National Office in ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

The Manager, Credit Control Effectiveness, is responsible for participating and/or co‑leading in the execution of assigned project reviews, ensuring Commercial Banking groups and/or teams are complying with credit and operational processes. You will be responsible to engage with various internal partners such as Commercial Banking 1A teams, GRM, BBO, Legal, Audit, etc. to understand processes and to clarify potential gaps. The intended outcome is to ensure process standardization and optimization across the Commercial Banking platform.

Accountabilities

Responsible for providing effective challenge through evaluating the design and operating effectiveness of Credit and Operation process in Commercial Banking.

Conducting comprehensive Loan File Review Testing to ensure adherence to policies, regulatory requirements, and risk management standards.

Support the team have regular communication with Banking and GRM teams to disseminate credit and operational process changes, compliance trends and coaching opportunities. This will be achieved by preparing presentation decks and/or leading portions of the meetings.

Provide support to process/project owners to ensure initiatives and process changes are implemented efficiently within audit, compliance and operational standards to minimize risk to the Bank.

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Testing Reviews
  • Participate in assigned project reviews, ensuring scope of work is in accordance with approved plan and timing and budgeting is reasonable.
  • Review and test various processes to assess if the design and operating effectiveness are appropriate. Assist the lead to diagnose the root cause of any findings through discussions with stakeholders, reviewing controls and assessing current systems.
  • Conduct loan file review testing to ensure credit risk assessments and underwriting standards comply with policies and procedures, while evaluating the appropriateness of borrower and facility risk ratings.
  • Identify and drive efficiencies and process improvements.
  • Assist in preparing material for presentations to leadership and stakeholders outlining gaps, trends and material findings.
  • Ensure processes are designed to appropriately address risks while ensuring client‑centric focus, with the ultimate objective to improve the client experience.
  • Respond to periodic asks from Senior Leadership for refinements or new areas of focus which may be specific to industries, new processes or regulatory changes.
Communication & Collaboration
  • Maintain regularly scheduled meetings with Commercial Banking and GRM teams to present recently identified gaps, themes, best practises well as recent Audit findings and process changes.
  • Collaborate with Banking partners, BBO, GRM, Credit Controls and Portfolio Risk Management Group, etc. to determine the root cause of findings to identify the most effective solution.
  • Support the team provide Sr. Leadership testing results quarterly to advise of trends, gaps and action plans. This will include contributing to the Commercial Core Risk Committee Deck.
  • Work with the Performance Enablement, Credit Controls and Portfolio Risk Management Group and other business units as required to identify areas of training needs for various credit and operational processes. Act as a subject matter expert and share information obtained from the testing which will be used by the training teams in the creation of effective…
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