Treasury Operations Compliance & Controls Specialist
The Treasury Operations department manages critical functions including bank relationship services, cash positioning and forecasting, and execution of daily receipts and disbursements. It also oversees compliance and control activities that safeguard the integrity of Treasury processes and ensure regulatory adherence.
The Compliance and Controls team drives governance, risk mitigation, and innovation within Treasury Operations. Key accountabilities include managing access controls for Treasury-owned applications, enforcing signing authority limits, monitoring payment fraud attempts, governing operational risk and payment risk to ensure resiliency, and managing business continuity planning (BCP). The team also manages regulatory compliance, oversees privacy and records, and serves as the first line of defense while advising as a subject matter expert on controls and regulations.
The Treasury Specialist, Compliance and Control reports to the Director, Treasury Compliance and Controls and plays a critical role in safeguarding Treasury Operations by ensuring adherence to regulatory and corporate compliance standards. This position focuses on monitoring payment fraud, supporting AML/ATF compliance, managing privacy and operational risk requirements, and maintaining robust governance practices. The role collaborates across Treasury teams to identify compliance gaps, implement corrective actions and drive process improvements that strengthen the control environment.
Position Responsibilities:
Monitor and mitigate payment fraud risks by executing routine fraud detection activities, escalating suspicious transactions, and supporting fraud prevention initiatives.
Support AML/ATF compliance through periodic scanning, reporting, and coordination with internal compliance officers to address gaps and ensure adherence to regulatory requirements.
Ensure privacy and operational risk management (ORM) compliance by maintaining procedures, conducting reviews, and supporting audits for Treasury Operations.
Maintain records management standards by ensuring Treasury documentation complies with Company retention policies and regulatory guidelines.
Track and monitor compliance issues and CAPS (Corrective Action Plans), ensuring timely resolution and reporting progress to management.
Collaborate on compliance-related projects and process improvements to strengthen controls, enhance efficiency, and align with evolving regulatory standards.
Required Qualifications:
Bachelor’s degree in Finance, Business Administration, Commerce or related field is strongly preferred
5-7 years of experience in the financial services or treasury operations with a focus on compliance and risk management
Strong knowledge of AML/ATF regulations, privacy requirements and operational risk frameworks
Understanding of records retention policies and document control standards
Skilled in tracking compliance issues, managing CAPS, and reporting progress
Strong critical thinking, analytical, problem-solving and stakeholder engagement skills
Ability to manage multiple priorities in a fast-paced environment and work collaboratively with stakeholders
Comfort with technology and willingness to adopt automation tools for compliance and monitoring
Proactive in identifying opportunities for continuous process improvement & bringing forward ideas to enhance efficiency & strengthen controls
Preferred Qualifications:
CTP (Certified Treasury Professional) for treasury expertise
CAMS (Certified Anti-Money Laundering Specialist) for AML/ATF compliance
CRMP (Certified Risk Management Professional) or ORM certifications for operational risk management
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .
Manulife is an Equal Opportunity Employer
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