Senior Transaction Administrator

Senior Transaction Administrator – RBC

Join RBC as a Senior Transaction Administrator. You will be responsible for quality control of all financial and non‑financial transactions to ensure accuracy across Mutual Funds, Segregated Funds, and Pooled Funds for various account types (CASH, RRSP, TFSA, Income Fund, RESP).

• Quality control review of all trading and account data input on the record‑keeping system.
• Review mutual and pooled fund investor transactions for errors from internal processing.
• Review trade rejection reports and provide explanations to internal partners as required.
• Report errors, trade rejections, and electronic transfer issues within the internal database to capture data for reporting purposes.
• Maintain current knowledge of client specific and departmental requirements.
• Communicate effectively with all teams to enhance the overall client experience.
• Support and assist other department members during absences or high‑volume periods.
• Escalate issues to management that hinder meeting deadlines, impact client service, or pose potential loss to the organization.
• Notify all accounts where unusual actions have occurred.
• Audit transactions, question procedures, suggest improvements, and provide accurate feedback to reduce errors and ensure a high accuracy rate.

• Mutual Funds/Segregated Funds industry experience.
• Highly motivated, detail‑oriented, and deadline‑oriented.
• Strong team player, resolute for team success.
• Committed to the ‘First Time Right’ quality initiative.
• Able to multi‑task and prioritize varied functions and workloads.
• Availability to work overtime, including weekends.

• Ability to communicate in French.
• Knowledge of the Unitrax record‑keeping system.
• Understanding of registered products.
• Experience in an imaging/workflow environment.

• Excellent exposure to communicate with various business partners and stakeholders.
• Work with a close‑knit, supportive, and dynamic team.
• Opportunities to collaborate with other business segments within the bank.
• Career development and progression opportunities.
• A comprehensive Total Rewards Program including bonuses and flexible benefits.
• Competitive compensation.

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements.

Address: RBC CENTRE, 155 WELLINGTON ST W, Toronto, Canada.

Work hours:

37.5 hours per week.

Employment type:

Full time.
Platform:
Wealth Management.
Job type:
Regular.
Pay range: $50,000 – $85,000 annually.
Final date to receive applications: 2026‑01‑13.

At RBC, we believe an inclusive workplace that embraces diverse perspectives is core to our continued growth. RBC fosters a workplace based on respect, belonging, and opportunity for all employees, supporting them to perform at their best, collaborate effectively, drive innovation, and grow professionally.