Associate, Client Relationship Management

Associate, Client Relationship Management page is loaded## Associate, Client Relationship Management locations:
Toronto - 16 York Sttime type:
Full time posted on:
Posted Yesterday job requisition :
R25-189

At IMCO, our talent is among the best! IMCO offers a uniquely stimulating and rewarding environment where you can help build and drive organizational transformation, all while seeking to challenge yourself, learn, and grow your career.

Our culture is built on collaboration and passion, with a shared commitment to delivering lasting value to the clients we serve. Located in downtown Toronto, our vision is to be the partner of choice for Ontario’s public sector funds and to build a high-performing, value-driven asset management firm.

This job posting is for an existing vacancy. If you are ready to deliver best-in-class service and join a collaborative, motivated and fun team of professionals, IMCO offers the opportunity to do impactful work and broaden your expertise.

If you’re looking to use your expertise to drive strategic outcomes, we’d love to hear from you.  This is a fixed-term contract for approximately 12 months  
** About the team and this role:
** The Client Relationship Management team serves as the ambassador and primary relationship leads for IMCO’s institutional clients and prospect relationships. Given the critical importance of client partners to IMCO, the team also leads core organizational initiatives and activities to enhance the client experience and serves as the client voice and advocate within IMCO.The Associate will serve as a key member of a dynamic and high-performing Client Relationship Management team and will report into the Manager, Client Reporting.

IMCO’s Client Relationship Management team is responsible for managing and strengthening relationships and is accountable to providing high quality service and reporting deliverables to IMCO’s institutional client partners. The team also plays a critical role in IMCO’s business development activities through building and cultivating relationships with prospective institutional clients in Ontario’s public sector and oversees the onboarding and integration of new client relationships into IMCO.  

As part of the Client Relationship Management team, the Associate will support client-facing relationship managers and contribute to the delivery of high-quality and timely support and servicing to IMCO’s institutional clients. This role will also involve working closely with internal teams to coordinate the preparation of investment and risk reporting, investment strategy reviews, updates on strategic initiatives and other key client deliverables on a wide range of IMCO investment strategies, risk oversight and end-to-end solutions.

** As a Member of Our Team, You Will be Responsible For:
*** Working directly with relationship managers to provide best-in-class investment and risk reporting, servicing, and support to IMCO’s institutional clients
* Managing an existing client schedule of monthly, quarterly, and annual deliverables
* Collaborating with IMCO teams to coordinate and produce accurate and timely investment and risk performance reporting as well as other client deliverables
* Developing and maintaining a solid understanding of IMCO's range of investment, risk and operational offerings and solutions
* Partnering with portfolio managers and investment and risk specialists to coordinate and develop high quality presentation materials for client meetings
* Gathering data and related information to quickly respond to client information requests  + Supporting relationship managers in client meetings and internal CRM team meetings, producing meeting summary notes, and assisting with action items and related follow-ups  + Collaboratively working within the Client Relationship Management team to establish long-standing trusted advisor partnerships with institutional clients through IMCO’s CRM framework  + Maintaining and updating content on IMCO’s client portal to ensure accuracy, usability, and timely access to key information for institutional clients
* A Bachelor’s degree with emphasis on Finance, Economics or a related discipline.
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