Manager, Banking, Consulting

Line of Service

Advisory

Not Applicable

Banking & Finance

Manager

A career within the Payments and Open Banking, Consulting practice will provide you with the opportunity to help our clients develop and deliver extraordinary business results through their transformation. We focus on evaluating and managing unique payments and other challenges so our clients can maximize their return on investment. You’ll gain a tremendous depth of expertise in all aspects of the financial services industry, including experience in all stages of the transformation lifecycle from inception through execution.

As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues, deliver high-quality client service and innovative solutions. Responsibilities include but are not limited to:

• Leading project work streams, emphasizing the ability to build collaborative relationships with team members and clients
• Communicating complex information effectively in written and verbal formats to various situations and audiences
• Conducting and managing market research and quantitative and qualitative analyses, including the synthesis of meaningful insights
• Effectively leveraging analytical frameworks and tools to summarize complex data sets
• Supporting delivery from project scoping to conclusion, while consistently keeping the client’s goals in mind
• Approaching new projects with an open mind
• Demonstrating empathy for coworkers and customers
• Believing in the value created by diverse teams and adapting to different working styles
• Learning from mistakes and asking for help when needed
• Uphold the firm’s code of ethics and business conduct

• Deep knowledge of Financial Services domain with a focus on Payments, Banking Operations, and/or Retail and Commercial Lending
• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
• 5-7 years' experience in one or more areas in financial services and/or consulting with a focus on Retail and Commercial Banking, Business Operations, Technology implementations and ideally a blend of consulting and domain knowledge
• Exceptional written and oral communication and interpersonal skills to present in a business context, provide high quality output, and develop and maintain strong relationships with clients and internal colleagues
• Ability to coach and develop team members while modelling consistent high-performance
• Experience and successful delivery in one or more of the following areas:
• Hands‑on experience with retail and commercial card programs, global transaction banking, and/or cash management products
• Functional knowledge of money movement capabilities and the underlying infrastructure for high value, low value, and instant payments
• Payments Canada’s current platforms (ACSS, Lynx USBE), as well as upcoming changes as part of the Payments Modernization roadmap (e.g., ISO 20022, RTR)
• Global clearing and market infrastructures (Fed, CHIPS, CHAPS, TARGET2, Faster Payments, SWIFT, etc.). Correspondent banking structure and NOS/VOS accounts
• Financial operations, including settlement operations, reconciliation, and exception processing
• Familiarity with the Canadian payments landscape and upcoming changes as part of the Payments Modernization roadmap and Budget 2025
• Experience in complex transformational and/or modernization programs built around technology solutions for financial services
• Experience developing target operating models, process design, technology enablement strategies and roadmaps, including comfort with various frameworks and methodologies
• Ability to multitask and manage ambiguity in dynamic client environments, while remaining self‑motivated and passionate about client service and collaborative teamwork

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $112,400 - $162,400. The posted salary range represents the expected hiring range for PwC locations in major…