Foundation Officer, Scotiatrust - National Foundations

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Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

• Relationship Management & Client Service
  • Fulfill the role of lead relationship manager responsible for overseeing the administration of a portfolio of client Private Foundations accounts, acting as the central point of contact for all client needs and inquiries.
  • Provide a best in class, proactive and personalized client experience to high net worth clients and charitable beneficiaries, exemplified by timely and accurate account administration coupled with demonstrated technical expertise, personal integrity and an ability to respond to stated and unstated client needs and concerns.
  • Build and maintain effective internal and external partnerships, with a view to providing seamless, impactful solutions across a variety of financial services disciplines.
  • Responsible for revenue collection and contributing to the branch’s profitability by accurately forecasting and overseeing the timely collection of fees, including making recommendations regarding situations that may warrant a non-standard fee agreement.
• New Business Development
  • Work closely with the Estate and Trust Consultants, Scotia Wealth Management partners, internal and external Centers of Influence (COIs) and their clients to assist with the closing and ongoing servicing of new wealth transition solutions.
• Risk Management
  • Limit corporate risk exposure by ensuring that account administration is carried out proactively and in compliance with defined policies/procedures and audit standards, including the timely escalation of issues to the appropriate internal oversight groups as required.
  • Maintain expert knowledge of legislative, administrative and economic issues that impact the management of your accounts and demonstrate an ability to communicate on a broad range of legal and financial issues with clients and their advisors, with particular proficiency in estates, trusts and charitable administration as well as investment and taxation matters.
• Additional Accountabilities
  • Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
  • Championing a high-performance environment and contributing to an inclusive work environment.

• Entrepreneurial and capable of consistently delivering a proactive best in class client experience.
• Effective at building and maintaining deep relationships and partnerships.
• Proven ability to manage competing priorities without losing focus on key accountabilities.
• Strong interpersonal, verbal communication and negotiation skills and professionalism.
• Deep understanding of the wealth management landscape and a demonstrated ability to work in an environment that demands tact, objectivity and sensitivity.
• Strong change management skills and ability to adopt technology and reporting platform changes to support operational improvements, sales management process improvements, etc.
• Proven ability to execute against financial and business development targets and profitability measures.

• Professional and/or industry accreditation and/or a university degree.
• Minimum of 3-7 years of directly-related experience.
• Proven success in high net worth client relationship management.
• Educational background and/or experience in Finance, Business, and/or philanthropy…