Associate, Controls Management

Job Description

As a member of the Capital Markets (CM) Operational Risk Controls & Governance (ORC&G) group, the incumbent will be responsible for supporting controls and issues management across Capital Markets, governance/reporting of control assessment outputs and conclusions, and assisting management as required in the implementation and continuous enhancement of the firm’s operational risk framework and activities.

As a member of the Capital Markets (CM) Operational Risk Controls & Governance (ORC&G) group, the incumbent will be responsible for supporting controls and issues management across Capital Markets, governance/reporting of control assessment outputs and conclusions, and assisting management as required in the implementation and continuous enhancement of the firm’s operational risk framework and activities.

• Advise on design effectiveness assessments and operating effectiveness assessments for Capital Markets Controls;
• Conclude on the overall effectiveness of Controls and reporting results to Control Owners;
• Conduct root cause analysis of control gaps identified in testing, including issuing memos with observations, findings, and/or issues to Control Owners;
• Assess and document planned control remediation (issue creation, documentation and closure);
• Maintain CM Control Inventories (Key and non-Key);
• Prepare CM Controls reporting for controls testing and control effectiveness for senior management;
• Serve as primary liaison between first line of defence and second/third line functions for control management activities;
• Provide feedback and opportunities for improvements on the design and/or operating effectiveness to the Control Owner, where appropriate, in accordance with the ICMP and RCM Program;
• In accordance with the RBC Internal Controls Management Policy (ICMP), CM Controls Management Procedure, Regulatory Compliance Management (RCM) Program and Risk & Control Self-Assessment (RCSA) Standards, provide guidance to control owners on effective control assurance activities;
• Act as a conduit between Risk and Control Owners in order to deliver appropriate communication around Control Assurance in support of the operational risk profile;
• Working closely with the RCSA Facilitation teams, ensure reporting of control monitoring is reflected appropriately in residual risk assessments aligned to business areas; and
• Proactive review of key processes and associated risks.

• Support ORC&G through participation in projects to review and implement new enterprise policies that impact Capital Markets which may include assisting in the establishment of procedures/guidelines, liaising with internal and/or external parties to understand requirements and define parameters;
• Liaising with the appropriate Centre of Governance (CoG) groups to provide input into the development of new/changed enterprise policies, clarifying proposed requirements in order to initiate discussions with the in-scope business units to assess the impact on the CM business processes and controls.

• Bachelor’s degree in Computer Science, Business Administration or Finance preferred
• 3 - 5 years of experience in Internal Controls Management and / or managing operational risk.
• Strong analytical skill and experience;
• Strong presentation, communication (verbal and written), and interpersonal skills;
• Good knowledge of operational risk management best practices for Capital Markets products;
• Good knowledge of Capital Markets products, with particular emphasis on the control environment as it relates to Front Office, Operations, financial and management reporting, market/credit risk and compliance monitoring;
• General IT awareness;
• Previous Capital Markets FO, functions and/or Audit/Compliance/Risk Management experience is an asset;
• Ability to work independently and/or in groups;
• Strong project and time-management skills;
• Ability to learn quickly and balance a diverse set of tasks/priorities.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your…