Spécialiste, Bien connaître son client, Diligence raisonnable renforcée

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

About the role:

• Provide support in maintaining oversight of the Company’s KYC Refresh and AML Risk Scoring outputs including:
• Action the initial review of alerts through the AML Risk Score workflow due to servicing changes, including KYC Refresh, for clients across all business lines;
• Completing documentation for KYC/EDD for record keeping, internal audit and regulatory review purposes;
• Responsible for updating business systems with accurate data held in client files to facilitate risk scoring and required approvals;
• Responsible for maintaining data entry in various tracking systems;
• Lead client centric KYC and EDD reviews for all accounts within the workflow tool
• Approve moderate risk clients once KYC and EDD is complete, within established guidelines;
• Escalate high risk and unacceptable risk clients to Corporate Compliance
• Assist with the de-marketing process for unacceptable risk clients
• Submit FCIU Referral forms where required.
• Follow-up on requests for additional KYC information to meet EDD requirements
• Provide support and manage tracking of monthly statistics for reporting purposes to meet KRIs
• Identify specialized training opportunities for origination and KYC Refresh processes and provide recommendations

Advisory

• Act as a lead with Business Units on matters regarding origination of accounts, identification verification, KYC Refresh and Risk Scoring.
• Provide support on matters related to consistent application of the Company’s KYC and EDD compliance requirements
• Support management in detecting and deterring unusual activity identified through ongoing monitoring, KYC Refresh and risk scoring and submitting FCIU referral forms where appropriate and necessary.

Reporting:

• Provide weekly, monthly, ad hoc reports as required by the business
• Pulling reports from online applications and leveraging manual reports, disseminating information and using critical thinking and analysis
• KRI and KPI reporting and analysis
• Development and document operating procedures as required
• Provide feedback to business on frameworks, guidelines and methodologies

What we are looking for:

• University Degree in Business or equivalency in related experience
• Minimum 2-3 years compliance experience or equivalent
• Familiarity with AML banking regulatory requirements and practices an asset
• Capable of growing and succeeding in a fast paced, entrepreneurial environment.
• Ability to consult and partner within all levels of the organization including senior level officers
• Strong knowledge of financial regulations and controls
• Strong initiative, decision making and problem-solving capabilities
• Excellent communication / interpersonal skills
• Proficiency in Word, Excel, Power Point

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a and one of by Canada’s Top 100 Employers.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
• Exclusive Perks: Discounts from top retailers via Work Perks, plus location-based perks like gym memberships and Toronto Bike Share.
• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
• Family Support: Parental leave top-up program to help you during life’s big moments.
• Community Impact: One paid volunteer day to give back to causes that matter to you.

What you can expect - pay & process:

• Expected base salary range is $60,000.00 - $70,000.00
• This posting is for an existing vacancy within our organization.
• Artificial intelligence may be used in parts of the recruitment process.
• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. 

Learn more: