Accounts Receivable Specialist Job Toronto area,Ontario Canada,Finance & Banking

Position: Accounts Receivable Specialist (18-month contract)

Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York.

Osler prides itself on attracting and maintaining some of the brightest talent in the legal arena. Our lawyers, students, management and staff have created a unique firm culture which nurtures mentoring and the exchange of ideas. Osler is a dynamic and exciting place to begin a career or carve out a new path.

Reporting to the Manager, Accounts Receivable, the Accounts Receivable Specialist is responsible for full cycle credit, collections, and A/R for an assigned portfolio across Canada. The successful candidate will be responsible for the day-to-day credit and collections tasks that include but are not limited to daily collections, account discrepancies/reconciliations, support of all of the Firm’s clients’ A/R issues, etc.

This job posting is for an existing vacancy. This is an 18-month maternity leave contract, with an estimated end date of Fall 2027.

Major Responsibilities

Investigate, analyze, reconcile and collect accounts receivable, generally by telephone or email, in accordance with terms of sale and company policies. Maintain notes and records concerning collection calls and activities for each account

Responsible for all communications in a professional and confidential manner using sound judgement, tact, and previous experience to provide excellent collection outcome while maintaining superior ongoing relations with the Firm’s clients

Build working relationships with internal departments (i.e. Billing Department), along with Partners and Legal Assistants to investigate and resolve client disputes in a timely manner to ensure satisfactory resolution for all parties involved

Work with the Manager of Accounts Receivable for all delinquent situations that requires escalation, even third-party collections or legal action

Obtain approval for all special terms, outside of Firm’s normal terms of repayment, that may arise from time to time

Supply written and verbal credit references to parties requesting information where applicable

Review of daily payments from clients to ensure accuracy and that they are in accordance with the Firm’s procedures/policies

Review of the unapplied client payments to research, follow up and to ensure that they are applied correctly according to the client’s remittances

Credit card payment processing where applicable

Perform other duties related to Collections, Credit, and A/R as assigned

Perform any other Ad Hoc duties as assigned by the Manager of Accounts Receivable

Position Requirements

Education and Experience

This position requires a post-secondary degree or diploma in Accounting or Business Management, and a of minimum 5 years of previous related credit, collections and accounts receivable experience, preferably within a professional services firm. An equivalent combination of education, training and experience may be acceptable. A Certified Credit Professional designation from the Credit Institute of Canada (or similar Credit organization) is an asset.

Knowledge and Skills

Proficient in MS Office product suite with a strong working knowledge of Outlook, Excel and Word. Experience with Aderant and/or related accounting systems would be an asset

Demonstrated ability to be results/target oriented both in their individual portfolio, within a collection team environment as well contributing results to the overall success on a company-wide basis

Demonstrated ability to work well in a team environment

Strong decision-making, judgement and organizational skills is required

Strong client service orientation and ability to manage multiple client requirements at the same time

Ability to interact with senior members of the Firm, including the Partners and Senior Management

Exceptional communication skills (verbal and written), attention to detail, efficient and organized

Time management and organizational skills in order to efficiently multi-task and prioritize among many…


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