Manager, HRC US Wealth Management

Job Description

What is the opportunity? The Manager, High Risk Client Management (HRCM) supports the Senior Manager, HRCM by providing direction and execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach.

This role also requires the following: assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required; and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements.
What will you do?

Conduct HRC EDD risk assessments for units supported by the HRC Team and ensure that the Global Standards for Client Risk Management (CRM) and EDD are executed consistently;

Support the development, implementation, execution, and ongoing enhancements to the US Wealth Management HRC programs;

Partner with the FIU, Insights & Analytics, and Global AML Compliance to ensure that HRC risk assessments are appropriately coordinated, routed, and escalated where relevant, using a risk-based approach;

Assess self-training and self-development needs based on the requirements of the role in order to facilitate review of Personal Development plan with Manager/Senior Manager as required;

Complete mandatory RBC training on a timely basis and keep abreast of current industry knowledge, best practices, and skills sets relevant to AML/CTF, and other related regulatory matters in support of the analyst role;

Attend and actively participate in team discussions, coaching sessions, and the development and testing of new initiatives/ processes as required;

Work with business partners and stakeholders to ensure that, where applicable, all issues /reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures;

Effectively communicate with business partners and stakeholders to ensure a high degree of service standards and client care focus is maintained;

Provide input into the development of processes, guidance documents, tools and job aids as required, in order to enhance the HRCM Strategy and ensure compliance with regulatory and policy requirements.

What do you need to succeed?
Must have

Post-secondary education or equivalent experience

Strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC's financial services for money laundering and terrorist financing.

Demonstrated knowledge of or experience in financial and money laundering crimes/High Risk Knowledge of and/or experience in AML Compliance, Financial Crimes investigations

Effective and strong written and oral communication skills;

Highly developed organizational skills and the ability to work within strict deadlines;

Skilled in Microsoft Office Outlook, Excel, Word applications (Level 2 or above).

Strong investigative and problem solving skills.

Strong analytical aptitude and risk mindset.

Ability to work under pressure of tight deadlines, multiple tasks and quick decision.

Nice to have

CAMS designation

Awareness of business applications, industry standards and service management.

Awareness of business units within RBC / Industry and how they interact / function.

Working knowledge of AML compliance requirements and regulations for Canada and US

Standards for knowledge and experience for assigned area of responsibility (Wealth Management)

Experience working in law enforcement or the financial sector or financial regulatory oversight.

Language skills (e.g. French, Dutch, Cantonese, Mandarin)

What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential,…