Senior Client Servicing

Position: Senior Client Servicing Role at Scotiabank
Step into a crucial role as a Senior Client Service Associate at Scotiabank in Toronto, ON. This role is essential to the Canadian Commercial Banking team, focusing on client onboarding and resolving service escalations.

In this role, you will work alongside Directors in the National Accounts segment, ensuring that client service standards are met. Responsibilities include managing onboarding processes, addressing escalated issues, and supporting credit need assessments. Adequate knowledge of banking compliance and risk management is vital for success.

Key Responsibilities:

• Facilitate client onboarding and risk assessment

• Resolve service escalations and provide client support

• Conduct credit analysis and coordinate reports

• Ensure collaborative efforts with banking partners

• Monitor requests and ensure timely follow-up

Requirements:

• Degree in Finance, Accounting, or business-related field

• Strong commitment to client service and organizational skills

• Experienced in financial analysis and reporting

• Excellent written and oral communication skills

• In-depth knowledge of banking compliance standards

Enhance client relationships through effective service delivery at Scotiabank in Toronto.