Analyst, Pension Accounting Operations

high-performance, people-focused culture our commitment that equity, diversity, and inclusion are fundamental to our work environment and business success, which helps employees feel valued and empowered to be their authentic selves learning and development initiatives, including workshops, Speaker Series events and access to Linked In Learning, that support employees’ career growth membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security competitive, 100% company-paid extended health and dental benefits for permanent employees, including coverage supporting our team's diversity and mental health (e.g., gender affirmation, fertility and drug treatment, psychological support benefits of $2,500 per year, parental leave top-up, and a health spending account).

optional post-retirement health and dental benefits subsidized at 50% yoga classes, meditation workshops, nutritional consultations, and wellness seminars the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers

Reporting to the Manager, Pension Accounting Operations, the Analyst is responsible for the overall administration and financial integrity of the pension contributions function. As the primary operational owner of this area, the Analyst is accountable for ensuring the accuracy, completeness, and timeliness of contribution-related financial activities, maintaining effective controls, resolving operational and financial exceptions, and driving continuous improvements that support exceptional service delivery to members and employers.

• Execute the Daily Financial Activities (DFA) workflow, including validation, reconciliation, and processing of daily banking files and related financial transactions.
• Ensure that all exceptions are thoroughly investigated, resolved promptly, and documented in accordance with established controls and procedures.
• Track, monitor, and manage open cash receipts, invoices, unmatched transactions, and other outstanding contribution-related items.
• Identify aging items, recurring exceptions, control gaps, and operational risks; investigate root causes, coordinate resolution with stakeholders, and elevate significant or unresolved matters as appropriate.
• Drive continuous improvement of the pension contributions area through process optimization, standardization, strengthened controls, and technology-enabled solutions.
• Leverage reporting, automation, and AI-enabled tools, and data analysis techniques to improve operational effectiveness, reduce manual effort, and enhance decision-making.
• Build and maintain advanced expertise in pension contribution accounting processes.
• Serve as a key resource to Pension Services and business partners by resolving operational inquiries and recommending solutions that improve service outcomes for employers and members.
• Develop and enhance operational procedures, process documentation, and knowledge resources to support consistency, compliance, business continuity, and effective knowledge transfer across the team.
• Provide cross-functional support and backup coverage for critical operational processes, including pension payroll processing, contribution refund, and benefit over payment recovery activities, ensuring business continuity and the timely, accurate completion of key pension payment transactions.
• Ensure contribution-related transactions are accurately recorded and reconciled to the general ledger and subsidiary systems, investigating discrepancies and supporting month-end, year-end, audit, and financial reporting requirements.

• Post-second…