Manager, Business Continuity & Operational Resilience

Position: Manager, Business Continuity & Operational Resilience ON
Requisition

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Manager, GBM Business Continuity & Operational Resilience – Toronto, ON
Global Banking and Markets
Global Banking and Markets (GBM) conducts the Bank’s wholesale banking and capital markets business with corporate, government and institutional investor clients. GBM is a full-service wholesale bank and investment dealer in Canada and Mexico and offers a range of products and services in the U.S., Latin America and in select markets in Europe and Asia-Pacific.

More specifically, GBM provides clients with corporate lending; transaction banking (including payments, trade finance and cash management); investment banking (including corporate finance and mergers & acquisitions); fixed income and equity underwriting, sales, trading and research; prime services (prime brokerage and stock lending); foreign exchange sales and trading; commodity derivatives; and collateral management.

Purpose
Contributes to the overall success of the GBM Business Continuity and Operational Resilience team, ensuring specific individual goals, plans and initiatives are executed/delivered in support of the team’s business strategies and objectives globally. Primarily focused on operational resilience but will also support business continuity and crisis management tasks as required. Ensures all activities are in compliance with governing regulations, internal policies and procedures.

What You’ll Do

Champion a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge

Provide back-up to the Senior Manager of Business Continuity and Operational Resilience during his/her absence

Contribute to Operational Resilience planning sessions to determine GBM Canada critical operations, impact tolerances, process mapping, minimum viable operations, creation of playbooks, vulnerability assessments and remediation efforts

Lead Operational Resilience self-assessments for GBM critical operations and document outcomes

Manage issues and track remediations resulting from vulnerability assessments and scenario tests

Monitor Incidents as they relate to Operational Resilience

Collaborate with Business Lines (BLs) and risk management functions (e.g., ECM, GRM) to support the development of plans that strengthen organizational resilience through the prevention, adaptation, response, recovery, and continuous improvement following disruptions

Prepare operational resilience related materials for exercises, committees, crisis task forces and WGs (external and internal)

Assist in audit requests and remediation efforts for GBM operational resilience issues

Ensure alignment between business continuity and operational resilience activities

Support business continuity and incident management efforts as required

Assist with after-hours monitoring of incidents and escalation chats

Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions

Actively pursue effective and efficient operations of your respective areas in accordance with Scotiabank’s values, Code of Conduct and Global Sales Principles while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk

Champion a high-performance environment and contribute to an inclusive work environment

What You’ll Bring

Undergraduate degree in business-related studies or equivalent

Experience and Knowledge of Operational Resilience and OSFI E-21 an asset

Experience in Business Continuity an asset

Knowledge and skills in project management

Advanced computer skills particularly MS…