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Job Description & How to Apply Below
Join CIBC's Client Account Management as a Credit Counsellor in Toronto, where your expertise will help clients overcome financial challenges. Utilize your skills in debt collection and customer support.
In this full-time position as a Credit Counsellor, you will play a crucial role in assessing client situations and offering repayment solutions. Your ability to engage with clients empathetically will facilitate effective communication and resolution of outstanding debts.
Key Responsibilities:
• Engage clients to discuss their financial priorities
• Identify and address outstanding debts through assessment
• Communicate terms of repayment plans effectively
• Empower clients with actionable financial strategies
• Ensure thorough documentation of client conversations
Requirements:
• Background in customer service or financial management
• Strong analytical and negotiation skills
• Capable of multitasking in a high-energy environment
• Excellent listening and communication abilities
• Flexibility for varying work hours
Make a meaningful difference in clients' lives while advancing your career at CIBC.
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