Job Description & How to Apply Below
Vaco by Highspring seeks a skilled Senior Collections Specialist focusing on bilingual communication in English and French. Leverage over three years of relevant experience in financial services, collections, and customer service. You will manage escalated accounts, negotiate payments, and collaborate with internal and external partners to resolve complex issues effectively.
Key Responsibilities:
• Manage delinquent accounts including fraud and bankruptcies
• Negotiate payment arrangements with customers professionally
• Maintain accurate documentation of collection activities
• Assess risks and recommend appropriate solutions
• Collaborate with departments and partners to resolve matters
Requirements:
• 3+ years in collections or financial services
• Bilingual in English and French preferred
• Strong analytical and decision-making skills
• Proficient in Microsoft Office and CRM systems
• Excellent organizational and negotiation abilities
Bring your expertise in collections and financial management to Vaco by Highspring and make a significant impact.
Position Requirements
10+ Years
work experience
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