Associate, L2 Alerts Escalations, GBM Onboarding; GWO

Select how often (in days) to receive an alert:

Requisition : 276632
Employee Referral Program – Potential Reward:$2,000.00
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The Role

Manage and assist in the completion of L2 sanctions, PEP and Negative News alerts together with the KYC onboarding teams to ensure accurate KYC files are in place. Escalates AML related issues and concerns to appropriate teams. Calculate metrics on a daily/weekly/monthly basis. Look for and implement opportunities to enhance process/procedures

Is this role right for you? In this role, you will:

• Facilitate the review and disposition of Level 2 (L2) Alerts for clients globally in an efficient, timely, and compliant manner.
• Review, investigate, and resolve L2 Alerts to ensure appropriate actions are taken and alerts are closed in accordance with regulatory requirements and internal policies.
• Conduct research and analysis of potential risk events, including Politically Exposed Persons (PEP), Negative News, Sanctions, and other AML-related alerts.
• Partner with Onboarding, Compliance, AML, and business teams globally to support KYC trigger reviews and ensure timely resolution of client-related matters.
• Escalate complex or high-risk issues to the appropriate stakeholders and support resolution activities through to completion.
• Support the wider Sustainment team, as capacity permits, by assisting with KYC Requests for Information (RFI), Tax Documentation activities, and other client lifecycle management processes to ensure effective team coverage and service delivery.
• Develop and maintain a strong understanding of the Bank's business strategies, regulatory requirements, risk management practices, and operational processes.
• Ensure adherence to all AML, Sanctions, KYC, and related regulatory requirements, policies, and controls.
• Prepare, maintain, and report L2 Alert metrics, management information, and stakeholder reporting.
• Identify opportunities to improve and streamline L2 Alert and name-screening processes by developing an understanding of end-to-end workflows and associated controls.
• Coordinate with multiple teams and stakeholders to support operational efficiency, identify process gaps, and elevate issues where required.
• Contribute to continuous improvement initiatives that enhance operational effectiveness, regulatory

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Minimum of 3-5 years in financial services and recognized expertise of current and anticipated regulatory frameworks impacting client onboarding in the US – namely, US KYC/AML, Dodd-Frank and FATCA/Tax;
• Minimum Bachelor’s degree in business, related field; compliance or equivalent experience;
• Will require work outside of traditional business hours from time to time.
• Must be able to operate effectively within a stressful environment with changing priorities and tight time frames;
• Knowledge of quality assurance processes;
• Strong communications, analytical, organizational, project/change management, and planning skills; and
• Knowledge of businesses, products, operations, systems, and organization

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence. The workload is demanding, subject to frequent time pressure with a steady flow of project delivery commitments, both internal and external, which carry specific deadlines. Workload is subject to continual prioritization due to changes of incoming requests from regulators and internal departments.

What’s in it for you?

• Opportunity to engage with various GBM business groups on KYC/AML topics and client…