Senior Client Support Specialist at QFG

Become a Senior Client Support Specialist at QFG, focusing on digital asset and derivatives inquiries in a dynamic hybrid work environment. Your expertise will drive first contact resolutions and enhance client journeys.

This senior role requires a deep understanding of complex digital assets, derivatives, and blockchain infrastructure. You will serve as the primary point of contact for specialized trading inquiries. Responsibilities include management of trade execution, asset custody, and compliance tasks, ensuring effective problem-solving across various markets.

Key Responsibilities:

• Serve as primary contact for digital asset trading inquiries

• Investigate trade execution and derivative operations issues

• Manage asset settlement across multiple custody environments

• Utilize blockchain data for on-chain forensics

• Contribute to risk and process optimization initiatives

Requirements:

• 1-2 years in regulated crypto or fintech operations

• Degree in Finance, Economics, or IT related fields

• In-depth knowledge of digital asset transactions

• Familiarity with institutional financial dashboards

• Strong attention to detail in high-volatility situations

Bring your expertise in digital assets and derivatives to QFG and help shape exceptional client experiences.