Credit Manager, Business Banking and Specialized Lending

Why DUCA?

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.

We exist to help People, Businesses and Communities Do More, Be More, and Achieve More™.

DUCA () is distinguished for the following:

• Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
• Competitive rates.
• Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
• Profit sharing among Members.
• Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7
• A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with DUCA means you’ll find endless opportunities to make a difference with your unique abilities and perspectives.
Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.

The Credit Manager, Business Banking (also known as Small Business Banking in the financial services industry) and Specialized Lending is accountable for adjudicating small business Member loans and high net worth Member loans secured by investments and insurance through sound credit granting principles. Credit decisions will be kept within the parameters of DUCA’s risk appetite and tolerances, and comply with DUCA’s policies, procedures, and guidelines.

By developing strong relationships with both the Business Banking and Specialized Lending Teams (“Lending Team”) and external partners, this position ensures Member satisfaction and support the healthy and sustainable growth of DUCA’s Business Banking and Specialized Lending loan portfolio.

As a senior credit professional, this position is involved in monitoring market conditions and any regulatory changes that require changes to credit policies, procedures, and guidelines related to Business Banking and Specialized Lending.

• Review and adjudicate credit applications and transactions within assigned credit limits in a timely manner
• Provide independent, objective reviews and approvals to credit applications and other matters which have been agreed to and/or recommended by the Lending Team
• Review all loan applications and reviews prior to submission to senior management, to ensure the completion of due diligence and adherence to DUCA’s policies and guidelines
• Provide decisions and approvals on adjudicated credit transactions/applications and communicate effectively with Management to ensure rationale and decision is clearly understood
• Review commitment letters and draw requests to ensure credit terms and conditions are respected
• Write succinct credit memos or credit announcements to communicate…