Operations Officer

We are seeking a detail-oriented and adaptable Operations Officer II to join a supportive, high-performing team in downtown Toronto for the peak seasonal period. In this 100% back-office role, you will be responsible for processing high volumes of financial transactions, reviewing data for accuracy, and managing day-to-day queues within established Service Level Agreements (SLAs).

This position is ideal for a financial services or banking professional who thrives in a fast-paced environment, possesses strong Excel skills, and brings experience handling transaction processing or financial market products.

Job Title:

Operations Officer II

Location:

Toronto, ON (Hybrid - 4 days/week in office)

Position Type:
Contract (4 Months)

Schedule:

Monday to Friday, 8:30 AM - 5:00 PM (Overtime possible based on volume)

Pay Rate $25.48

• Competitive Pay
• Work Culture:
  Join a supportive, highly collaborative team of 11 with an open-door policy and a strong focus on team growth and learning.
• Prime
  
  Location:
  
  Conveniently located near Bloor & Yonge in downtown Toronto.
• Structured Onboarding:
  Comprehensive training provided to ensure you are fully equipped for success.

Operational Processing

• Accurately process and review a high volume of financial transactions, transfers, and back-office items within established SLAs.
• Conduct detailed reviews and validations to ensure data integrity and transaction accuracy across internal platforms.
• Manage daily queues and volume spikes effectively while maintaining quality standards.

Risk & Control Compliance

• Strictly adhere to established operational controls, internal policies, and regulatory guidelines.
• Handle sensitive customer and transaction data with high confidentiality and due diligence.
• Identify operational risks, discrepancies, and control gaps, escalating complex issues appropriately to ensure audit readiness.

Partner Support & Collaboration

• Interact professionally with internal stakeholders to respond to inquiries and resolve operational issues.
• Participate in daily team touchpoints and alignment meetings (approx. 1.5 hours/week).

Continuous Improvement

• Identify opportunities to streamline processes, improve operational efficiency, and adapt smoothly to changing priorities or new tools.

Must-Have Requirements

• Education:
  
  Post-secondary education in Business, Finance, Economics, Accounting, or a related field.
• Experience:
  
  2-4 years of experience within financial services, banking operations, trade processing, or a related high-volume environment.
• Transfer Processing:
  Minimum 2 years of hands-on experience handling transfers.
• Technical
  
  Skills:
  
  Advanced proficiency in MS Excel (working with large datasets, formulas, reporting) and MS Office suite.
• Communication & Detail:
  Exceptional attention to detail with proven accuracy under tight deadlines, paired with strong written and verbal communication skills.

Preferred / Asset Skills

• Product Knowledge:
  Experience or familiarity with Foreign Exchange (FX) products, Money Market products, FX Spots and Forwards, Deposits, Loans, Options, or Swaps.
• Platform
  
  Experience:
  
  Knowledge of Global and WSS platforms is considered a strong asset.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to  to ensure their ability to fully participate in the…