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Policy & Project Advisor

Job in Toronto, Ontario, M5A, Canada
Listing for: City of Toronto
Full Time position
Listed on 2026-02-18
Job specializations:
  • Government
    Government Affairs
  • Management
Job Description & How to Apply Below
Position: POLICY & PROJECT ADVISOR

Responsibilities

  • Provides strategic support for the development and implementation of the division's issues management processes including effective strategies to respond to, manage and track a broad range of divisional issues and critical occurrences.
  • Manages agenda items to Community Council, Committees of Council and City Council, ensures coordination of responses from appropriate staff, direction to the division is identified and analyzed for divisional impacts and reviews reports to ensure they are appropriate and accurate before processed in a professional, thorough and timely manner.
  • Provides support with on-going strategic planning, priority setting and development of branch annual work programs, city-wide service direction, functional standards, policies and procedures, in consultation with other City divisions and community stakeholders.
  • Prepares and drafts briefing notes, presentations and reports on emerging issues, requests for information, and reports for presentation to senior management, standing committees, partners, and Council for strategic decision making.
  • Writes correspondence on behalf of the Senior Leadership Team to members of the public, members of Council and staff.
  • Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
  • Provides recommendations, operational support and professional judgment on complex and contentious issues to support management functions and improve efficiency and effectiveness of service delivery.
  • Acts as a common escalation point for issues that require multiple functional team inputs and perspectives to resolve.
  • Analyzes complex issues and identifies potential root causes, with the support of relevant technical subject matter experts.
  • Monitors issue resolution, ensuring work is complete, and updates stakeholders and systems, as appropriate.
  • Mobilizes cross functional staff to review issues, and to present solutions and resolution.
  • Cultivates effective working relations, represents the Branch and division as a subject matter expert and consults with Members of Council and their staff, internal and external stakeholders, other divisions and members of the public on community and project committees, programs, services and in cross-divisional strategic planning and activities.
  • Leads a variety of assigned and special projects.
  • Manages a high volume of work in a fast-paced environment requiring independent decision making, significant judgement and experience managing issues.
  • Ensures project expenditures are controlled and maintained within approved budget limitations.
  • Deals with confidential, sensitive, and urgent information affecting operations, assets and resources.
  • Key Qualifications

    Applicants are required to demonstrate in their resume/cover letter that their qualifications match those specified below:

  • Must have post-secondary education in Public Policy and Administration, Communications, Planning or a relevant discipline or equivalent combination of education and/or experience.
  • Considerable experience in preparing communication materials for all levels of government, stakeholders, and the public through a variety of platforms (memos, briefing notes, presentation decks, emails, etc.).
  • Considerable experience in issues management, public relations, media relations, internal staff communications, stakeholder relations and monitoring key strategic partnerships.
  • Considerable project management experience with a demonstrated ability to take initiative and work independently to meet deadlines, handle multiple and diverse projects, and function as a strong team player in fulfilling the branches' and the division's goals.
  • Must also have:

  • Excellent presentation skills and outstanding writing, editing and communications skills with the ability to structure and present information clearly, concisely, and logically, to both internal and external stakeholders, through a variety of communication platforms, while ensuring corporate branding and messaging.
  • Ability to have high degree of judgement, political acumen and discretion; ability to analyze, problem solve and mediate…
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