Ombudsman Investigator

Take on a critical role as an Ombudsman Investigator in Toronto, focusing on fairness and transparency in government. This hybrid position combines investigative work with stakeholder engagement and report preparation.

As an Investigator, your main tasks will involve assessing complaints, conducting interviews, and creating actionable recommendations for improvement. Candidates should possess a university degree along with three years of relevant experience in addressing government-related complaints.

Your role will greatly influence public trust in the functioning of government services.

Key Responsibilities:

• Analyze complaint files and determine investigation scope

• Develop comprehensive investigation strategies emphasizing fairness

• Interview witnesses and compile detailed reports

• Assist in the preparation of special investigation findings

• Perform other relevant investigative duties as required

Requirements:

• Degree in law, psychology, public administration, or equivalent

• Minimum three years of experience in complaints investigation

• Experience working with diverse community members

• Strong skills in report writing and evidence analysis

• Knowledge of governmental frameworks and Ombudsman procedures

Bring your investigative skills to Ombudsman Ontario and contribute to meaningful government improvements.
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