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Ombudsman

Job in Toronto, Ontario, C6A, Canada
Listing for: Airbus Canada
Full Time position
Listed on 2026-06-12
Job specializations:
  • Government
    Government Affairs
Salary/Wage Range or Industry Benchmark: 286651 - 418145 CAD Yearly CAD 286651.00 418145.00 YEAR
Job Description & How to Apply Below

About the Role

The Ombudsman is an independent, impartial officer of the Legislative Assembly of Ontario who investigates complaints from the public about Ontario government services. This non‑partisan position is appointed by order of the Legislative Assembly for a term of five years, with the option to be reappointed for one further term.

Key Responsibilities
  • Investigate any decision, recommendation, act, or omission made in the administration of the broader public sector, including government agencies, municipalities, universities, school boards, French Language Services, and Child Protection Services.
  • Issue summonses, request documentation, require evidence under oath, and inspect premises as authorized by the Ombudsman Act.
  • Conduct sensitive inquiries, manage complex investigations, and make appropriate recommendations with a sound understanding of administration and legal rights.
  • Report annually and issue special reports as appropriate through the Speaker to the Legislative Assembly of Ontario.
  • Participate in strategic planning and management practice within a unionised environment.
Qualifications and Skills
  • Track record of making equitable decisions with sound judgment and strong communication and collaboration skills.
  • Senior leadership experience managing complex organizations and leading investigations.
  • Practical knowledge of law, investigative procedures, formal dispute resolution, and mediation skills.
  • Proficiency in English and French.
Compensation

Compensation shall be within the Deputy Minister's salary range (MIN $286,651 – MAX $418,145 as of April 1, 2026) and includes a defined benefit pension and group health care benefits.

Applicants are invited to apply directly through the official website. Only those selected for an interview will be contacted. This is an existing vacancy.

Equal Opportunity Statement:
The Legislative Assembly of Ontario is an equal opportunity employer, committed to recruiting an inclusive and diverse workforce, and welcomes applications from all qualified candidates, including Aboriginal peoples, women, and persons with diverse perspectives and backgrounds.

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