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Policy Development Officer Secretariat
Job Description & How to Apply Below
Job : 49583
Job Category: Policy, Planning & Research
Division & Section: Housing Secretariat, Housing Stability Services
Work Location:
1530 Markham Rd (in-person/ not hybrid)
Job Type & Duration: Full-Time, Permanent
Salary Range: $105,241-$146,191, wage grade 7
Hiring Zone: $ 105,241-$113,468
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period : 10-Jun-2026 to 2-Jul-2026
Are you passionate about supporting tenants and creating housing and homelessness prevention solutions? Join the Housing Secretariat – Tenant Access and Support – Eviction Prevention in the Community (EPIC) program to contribute meaningful, program and system-level impacts that strengthen housing security for vulnerable Torontonians.
The EPIC Program is a cornerstone of the Housing Secretariat’s work to strengthen housing stability and prevent homelessness. Operating within a complex, multi-stakeholder and people-centred environment, EPIC advances upstream, system-level solutions that improve service quality, enhance tenant and service user experience, and delivers measurable outcomes aligned with the City’s HousingTO Action Plan.
Grounded in data, lived experience, and strong cross-sector partnerships, the program plays a critical role in shaping responsive, equitable, and effective housing and homelessness systems for vulnerable Torontonians.
Job Summary
The Policy Development Officer is a key strategic role for a politically savvy, action-oriented professional with strong policy, research, and relationship-building expertise. Reporting to Housing Consultant or designate, the position leads strategic and operational policy development, program design, evaluation, and continuous improvement initiatives that support program, unit, and divisional priorities. With strong communication, facilitation, and project leadership skills, the successful candidate will help translate strategy into action—strengthening service quality, accountability, and results across Toronto’s housing and homelessness prevention system.
Major Responsibilities
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations as it relates to policy/program matters.
Provides policy/program development, research/analysis, and evaluation/support to senior management of the Division/Corporation to support the delivery of the housing/homeless programs.
Develops/recommends new policy and policy amendment interests/priorities of Council;
Corporate, Divisional, senior management, senior levels of government; service agencies/users and the community
Develops policy and program guidelines and procedures.
Leads policy and program development processes by identifying, formulating, and recommending new policy and policy amendments, preparing, and supporting the delivery of detailed implementation plans.
Provides strategic financial/political advice
Develops and recommends innovative solutions and provides interpretive advice/support to staff, funded agencies, and the public.
Leads task forces, special committees, and public consultation processes.
Implements policy and program through communication messages; developing/implementing accountability framework; developing training programs for staff, funded agencies, and the public.
Research, analyzes, and evaluates policies/programs through management of qualitative/quantitative data; management of sensitive/confidential information, such as determining research priorities.
Provides project management, including but not limited to preparing request for proposals; evaluates proposals; ensures quality in project deliverables within time frames and ensures compliance to related Corporate policies.
Provides leadership to project teams comprised of multiple stakeholder interests such as divisional staff, staff of other divisions and/or City agencies and/or external stakeholders.
Represents City interests in inter-jurisdictional, inter-governmental, international and community meetings/settings. Also, in community-based policy/program development…
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