Policy Development Officer

• Job Category: Policy, Planning & Research
• Division & Section: Municipal Licensing & Standards, MLS Policy & Strategic Support
• Work Location: City Hall, 100 Queen St W, Toronto
• Job Type & Duration: Full Time, Temporary (12 month) vacancies
• Salary Range: $ - $, Wage Grade PTM 3
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 2
• Posting Period: 17-Aug-2026 to 31-Aug-2026

The Municipal Licensing and Standards (MLS) Division is at the heart of keeping Toronto safe, vibrant and thriving. By developing and delivering by-law administration and enforcement services, business licensing, and animal care services, MLS plays an important role in shaping the character of Toronto's communities. As part of this work, the Division has conducted several major by-law reviews and implemented leading regulatory frameworks for major sectors including Private Transportation Companies (Uber/Lyft), Short-term Rentals (Airbnb/), RentSafeTO:
Apartment Building Standards, and many more.

This is your chance to step into an exciting and dynamic role as a Policy Development Officer at MLS and lead policy files that will move the Division forward on key initiatives such as noise, property standards, indoor air temperature requirements, multi-tenant housing (rooming houses), and animal care services, among other important initiatives. You'll be part of a team that drives policy innovation and provides essential support to Committees, Council, and the Division in crafting effective regulatory frameworks, operating procedures, and business practices.

This Policy Development Officer will join an exceptional team of diverse and enthusiastic policy and research professionals committed to maintaining the safety and vibrancy of Toronto's communities. If you're a collaborative, innovative thinker with a passion for public policy, are curious and enthusiastic, and have a drive to advance high-impact policies and programs, this is the opportunity for you!

• Leads and supports strategic policy development, policy analysis, research and program development processes by identifying, formulating and recommending new policies and policy amendments, preparing and supporting the delivery of detailed implementation plans to support management functions and improve the efficiency and effectiveness of operations and service delivery.
• Recommends policies/procedures regarding program specific requirements and implements detailed plans.
• Conducts research into assigned area ensuring that such research considers developments within the field, corporate policies and practices, and relevant legislation and initiatives by other levels of government.
• Reviews and analyzes Standing Committee/Community Council/City Council agendas and reports, identifying items for the Manager/Director and initiate and coordinates necessary action for follow up.
• Provides strategic financial and political advice.
• Deals with confidential and sensitive information affecting MLS operations, staffing and budget related implications, assets and resources.
• Develops, coordinates, and implements public consultation processes to support changes to policies and by-laws.
• Develops divisional communication materials and content for internal and external stakeholders.
• Provides leadership to project teams comprised of multiple stakeholder interests such as divisional staff, consultants, staff of other divisions and/or City agencies and/or external stakeholders to research, prepare, and monitor implementation of recommendations and manages budgets, requests for proposals and service contracts related to projects.
• Prepares various correspondences, presentations, reports briefing notes and other materials for the divisional senior management team.
• Fosters, and works collaboratively to maintain close and effective, working relationships with managers and supervisors in the division and City divisions and other levels of government, technical consultants, and members of the public or other groups as appropriate to ensure awareness of existing and evolving issues and concerns.
• Represents City interests in inter-jurisdictional,…