Commander Community Safeguard Services

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• Job Category: Emergency, Fire and Paramedics Services
• Division & Section: Toronto Paramedic Services, PS Operations
• Job Type & Duration: Full-time, Permanent Vacancy

Salary Range: $126,000 - $176,140

• Shift Information: Monday to Friday, 35 hoursper week
• Number of Positions Open: 1
• Posting Period: 23-Sep-2026 to 7-Oct-2026

Reporting to the Deputy Chief, Toronto Paramedic Services, this position provides strategic, operational, and administrative leadership for the Emergency Management Program. The position is responsible for supporting emergency preparedness, operational readiness, and coordinated response for major planned events, mass gatherings, critical incidents, and emergencies across the City. Working collaboratively with internal and external partners, the Commander helps ensure Toronto Paramedic Services is prepared to respond effectively to complex and evolving incidents while supporting the safety of residents, visitors, patients, and responders.

• Develops and implements strategic plans, policies, procedures, and programs that support Toronto Paramedic Services' operational readiness, emergency preparedness, community safeguard, and business continuity objectives.
• Continuously monitors, assesses, and responds to emerging risks and healthcare system changes that may impact paramedic service delivery, advising senior leadership on operational implications, mitigation strategies, and response options.
• Supports emergency readiness for major planned events, mass gatherings, critical incidents, and emergencies across the City to ensure the safety of residents, visitors, patients, and responders.
• Coordinates and manages multi-agency planning and response efforts among emergency services, hospitals, public health agencies, long-term care facilities, municipal divisions, provincial ministries, and community stakeholders.
• Represents Toronto Paramedic Services on municipal, provincial, healthcare, and emergency management committees, working groups, and planning initiatives.
• Manages, motivates, develops, and evaluates assigned staff, ensuring effective teamwork, high standards of work quality, accountability, innovation, continuous learning, and organizational performance.
• Supervises the day-to-day operation of assigned staff, including scheduling, work assignment, performance management, attendance management, training, coaching, and professional development.
• Develops, recommends, administers, and monitors annual operating budgets and project expenditures, ensuring resources are effectively managed within approved budget limitations.
• Supports and, when required, leads Toronto Paramedic Services' response to emergencies through deployment to the Emergency Operations Centre (EOC), Divisional Operations Centre (DOC), Incident Command Posts, or field operations.
• Works collaboratively with members of the City's Emergency Operations Centre network and allied emergency services to ensure coordinated and effective responses to major incidents and emergencies.
• Develops, maintains, and evaluates the strategic components of Toronto Paramedic Services' Major Incident Plan, Mass Casualty Plan, Incident Management System (IMS), and Business Continuity Program, ensuring integration with operational response plans and municipal emergency management frameworks.
• Leads the design, development, coordination, and evaluation of emergency exercises, simulations, training programs, and after-action reviews to strengthen organizational preparedness and resilience.
• Provides expertise and support to hospitals, healthcare institutions, municipal partners, and community organizations in the development and integration of emergency, contingency, and continuity plans.
• Leads the development, implementation, and evaluation of large-scale strategic initiatives, organizational change projects, and service improvement activities impacting pre-hospital and community-based care delivery.
• Conducts research, environmental scanning, benchmarking, and policy analysis to identify emerging issues, leading practices, legislative changes, and innovative solutions applicable to Toronto Paramedic Services.
• Works collaboratively with City divisions, agencies, boards, commissions, elected officials, healthcare organizations, and community partners to advance the strategic priorities of Toronto Paramedic Services.
• Authors and/or coordinates the development of staff reports, briefing notes, business cases,…