Job Description & How to Apply Below
Apply service development expertise to Revenues and Benefits with Hull City Council, focusing on legislation, training, and quality assurance.
This full-time permanent officer contributes to continuous improvement across the Revenues and Benefits Service. The work includes projects, legislative interpretation, risk analysis, and specialist advice. You will also support training, complaints, Freedom of Information requests, and tribunal preparation.
Key Responsibilities:
Lead service-wide projects and support operational handovers
Deliver training for staff, customers, and stakeholders
Provide specialist legislative advice and improvement options
Monitor complaints, information requests, and data breaches
Conduct risk-based management checks and recommend remedial action
Requirements:
Relevant Revenues and Benefits or Finance experience
Understanding of Council Tax and Housing Benefits legislation
Knowledge of Adult Social Care and Welfare Benefits
Experience interpreting legislation and improving processes
Strong organisation, analysis, communication, and partnership skills
Support Hull City Council’s Revenues and Benefits improvement work through training, legislative expertise, risk management, and customer-focused advice.
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