Healthcare Data Solutions Business Analyst

Healthcare Data Solutions Business Analyst

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About the Role

We are seeking an experienced Healthcare Data Solutions Business Analyst to join our dynamic team at TELUS Health. This role is crucial in supporting our transformation initiatives across our Electronic Medical Record (EMR) systems and our healthcare data platform, contributing to improved patient care and healthcare system optimization.

Temporary position (16 months)

• Lead the transformation of EMR systems by analyzing, documenting, and implementing improvements that enhance patient care delivery and support strategic healthcare system alignment.
• Facilitate the integration and standardization of healthcare data using FHIR standards across multiple EMR platforms (PSS, Med Access, Medesync).
• Drive requirements gathering and analysis for healthcare data exchange and interoperability initiatives.
• Collaborate with stakeholders to identify business needs, document requirements, and propose solutions for data enablement and commercialization efforts.
• Create and maintain reusable analysis artifacts that support healthcare data product planning.
• Partner with clinical teams to optimize workflows and ensure successful adoption of new features.
• Support provincial data enablement initiatives and interoperability roadmap implementation.
• Contribute to data transformation projects supporting various downstream use‑cases including research and analytics.

Required Experience & Skills

• Minimum 4+ years of experience:
• Implementing change in healthcare settings, specifically with Clinical EMR systems and/or provincial health agencies.
• Conducting current and future state business process analysis with proven ability to identify gaps and provide actionable recommendations.
• Managing change using agile methodologies in healthcare environments.
• Developing and delivering clinical documentation training to support system and process changes.
• Experience in complex business architecture modeling and facilitating workshops with healthcare practitioners.
• Developing requirements for clinical health data exchange and healthcare data BI/analytics products.
• Working with healthcare information exchange standards (HL7, FHIR).
• Demonstrated expertise in stakeholder management and communication.
• Strong understanding of healthcare interoperability and data standards.
• Proven ability to translate complex technical concepts to both technical and non‑technical audiences.

Education & Additional Assets

• Certificate, Diploma, or Degree in Business or Systems Analysis.
• Administrative or clinical experience in the medical field is highly valued.
• Knowledge of Canadian healthcare systems and provincial EHR initiatives.
• Experience with data privacy and security requirements in healthcare.
• Understanding of TELUS Health’s EMR ecosystem (PSS, Med Access, Medesync) is a bonus.

What Sets You Apart

• Experience with healthcare data transformation projects.
• Knowledge of FHIR implementation and healthcare data standards.
• Understanding of healthcare analytics and reporting requirements.
• Experience working with provincial healthcare agencies.
• Background in healthcare interoperability initiatives.

As a Healthcare Data Solutions Business Analyst, you will play a crucial role in transforming healthcare delivery in Canada by enabling better data flow, improving interoperability, and supporting critical healthcare initiatives. Your work will directly contribute to enhancing patient care and advancing healthcare system efficiency through data‑driven solutions.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.