Medical Administrative Assistant - Arthritis Program

MEDICAL ADMINISTRATIVE ASSISTANT I - ARTHRITIS PROGRAM

Join to apply for the MEDICAL ADMINISTRATIVE ASSISTANT I - ARTHRITIS PROGRAM role at University Health Network.

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

UHN has the largest hospital‑based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

The Schroeder Arthritis Institute is the largest multidisciplinary arthritis hub in Canada, integrating medical, surgical and basic science aspects of Hand, Orthopedics, Osteoporosis and Rheumatology with the goal of making a global impact in discovery, learning and patient care. The Orthopaedics Program within the Schroeder Arthritis Institute is a leader in developing and implementing innovative models of care. We are advancing integrated Arthritis Care for the future to improve patient and essential care partner experience and outcomes throughout their care journey.

• The Administrative Assistant I will be working within our Division of Orthopaedics Rapid Access Clinic administrative team.
• The successful candidate will utilize knowledge of general and medical terminology and exercises judgment or decision‑making to provide secretarial and clerical services, in support of professional/medical personnel, including referral management and data entry.
• Providing word processing/typing services for assigned personnel, performing reception responsibilities, maintaining written and/or electronic calendar/schedules.
• Administering and monitoring billing procedures and budgeting records.
• Providing support with small and/or informal meetings/events; maintaining and modifying confidential medical electronic/paper filing/retrieval methods, systems, and/or formats; providing functional supervision or orientation to new clerical staff.
• Ensuring the efficient operation of the office, performing other related clerical activities, cross‑functional responsibilities, as assigned, and other duties consistent with the job classification, as required.

• Completion of Grade XII or recognized equivalent.
• Completion of a recognized medical office administration program at the diploma level or equivalent (preferred).
• Completion of a medical terminology course (preferred).
• One (1) year related medical administrative support experience.
• Previous on‑the‑job computer/word‑processing, database and spreadsheet software experience, in a Microsoft Office Environment preferred.
• OHIP billing knowledge an asset.
• Very good command of medical terminology.
• Very good interpersonal and customer service skills.
• Good organization and time management skills.
• Good verbal and written communication skills.
• Ability to work well under pressure.
• Ability to use good judgment in assessing difficult situations.
• Ability to work independently and as a team player.
• Experience working in a health care environment preferred.
• Experience working in a teaching hospital environment preferred.
• Knowledge of general office practices, procedures and standards.

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages.
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP).
• Close access to Transit…